COLLECTION OF PERSONAL INFORMATION
When you use our Products, Phone Device Applications, or Website, you may be asked for Personally Identifiable Information such as your name, address, email address, and telephone number. In addition, the caller ID number of incoming calls is automatically shared by your phone system with our service, and is also considered Personally Identifiable Information, as it is associated with your telephone number. Also the phone numbers that you configure in your whitelists and blacklists is considered Personally Identifiable Information.
We do not sell or share your Personally Identifiable Information with third parties other than may be technically necessary for providing our services. All such information is held in confidence, and is exclusively utilized by Jolly Roger for the purpose of providing the services and products described by this website. Personally Identifiable Information is not anonymized and shared with third parties.
The first couple of seconds of voicemails and calls handled by our pirates will be passed to a third party for transcription. This will only be used to provide you with some helpful preview text when you review your call logs.
By signing-up for this service, you are giving us your consent to use your Personally Identifiable Information in the manner described in this policy.
USE OF THE DEFENDER APPLICATION FOR ANDROID PHONE DEVICES
When you use our Defender app for Android phone devices, it will connect to us using your login, password, and phone number from your Android phone to confirm your account with us. It will also send us the callerID of incoming phone calls for the sole purpose of deciding whether or not callers are known telemarketers or appear on your personal whitelist or blacklist. This part of the service assists the app in determining whether to allow the call to ring through to you or pass it to a “pirate” (our automated robots). The information is also passed to us to generate an email asking if you want to whitelist or blacklist a number. If a pirate engaged the caller or a voicemail was left, the phone number is also included in the associated emails that are sent to you. The incoming phone numbers are used for no other purposes. The Defender app has access to the user’s contact list, but that information is not uploaded unless you choose to do so. The user’s contact list is only used by the app to determine whether the user knows the caller. If it has been uploaded, your contact list is only used to add to your account’s whitelist stored on the Website.
When you set up the app, it will check on your mobile country code, mobile network code, service provider name, and your carrier name. This information is used to determine which codes are used to change your voicemail settings. This information may also be used by Jolly Roger for technical support purposes.
All security on our Website is treated seriously. Where applicable, we undertake security steps, including use of TLS technology, on our back-end systems that store customer account information and to protect data transmissions. However, this is not a guarantee that such data transmissions cannot be accessed, altered or deleted due to firewall or other security software failures.
If you have any further concerns about security, please contact our Customer Service team via the link on our “Help!” page.