Warning – NSFW. Put on the headphones. This is our newest bot, Crazy Mazy.
If you sketched an “anger curve” of telemarketers speaking to Jolly Roger bots, this one has the steepest incline by far.
Sure, telemarketers get frustrated with the bots. They get angry, confused, or sexy. But this guy kinda snaps. What’s interesting to me is how pleasant he is at the beginning, and then how he just goes nuts. I assume people can overhear him at his office, so there must be a high tolerance for verbal abuse at these outsourced call centers. He admits that he works for a BPO, which is a “Business Process Outsource” company. So someone is outsourcing to this kid’s employer, but there are no quality controls such as monitoring or recording. And he never states his company so you’ll NEVER know who hired him. And he is ready to take your credit card number.
Anyway, please enjoy the friendly chat for several minutes, but then REALLY enjoy the amazing verbal abuse this kid manages to release. I don’t like to overuse the word “epic”, but it might apply here. And Crazy Mazy takes the abuse and doesn’t get mad, which is even more confusing/frustrating for our telemarketer. I don’t know if this guy’s attitude towards Americans is typical for Indian agents, but it’s interesting if so. There’s so much here! I look forward to your comments!
If you’re not a subscriber to the Jolly Roger Telephone Service, please consider it so you can get back at these telemarketers too. Thanks for listening!