Bugs

This topic has 11 replies, 3 voices, and was last updated 4 years, 6 months ago by mark_marasch.

Viewing 12 posts - 1 through 12 (of 12 total)

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April 10, 2020 at 1:29 pm #6422

jackson5
Participant

So far, I’ve had no trouble with the app. Works great.

April 13, 2020 at 4:48 pm #6459
mark_marasch
Member
Awesome, jackson5, thanks for the feedback!

Mark W. Marasch
Ethical Developer Group
- This reply was modified 4 years, 7 months ago by mark_marasch.
April 13, 2020 at 6:11 pm #6467
greg_strom
Member
Looks like I might have found a bug.

After deleting some recordings on the application, I deleted the rest from the website (jollyrogertelephone.com). However, I still found calls listed in the application.

I tried to both refresh the view (by pulling down) in the application and logged out/in of the application. In both situations, calls were still listed (in the app).

Version 12.5 b – Android 10, Galaxy S10.
- This reply was modified 4 years, 7 months ago by greg_strom.
April 14, 2020 at 4:41 pm #6473

mark_marasch
Member

Greg_Strom,

Can you provide some information to us so that we can look at your account, check logs, and figure out what’s going on?

Please give us the call time and date for at least two of those calls that aren’t getting deleted. If you delete any more, can you give us the date/time of when you try to delete them? These things will help us narrow down what’s going on.

Thanks!

Mark W. Marasch
Ethical Developer Group

April 14, 2020 at 5:03 pm #6485
jackson5
Participant
I received a call today but never showed up as an email but did show up in the call log. This is the first time this has happened. Also when you listen to a call on the app, there are buttons “Mark as read” and “Mark as unread”. They don’t seem to do anything when you click them.

Figures…. Right after I posted this, it showed up as an email. About 40 minutes later.
- This reply was modified 4 years, 7 months ago by jackson5.
April 14, 2020 at 5:18 pm #6489
greg_strom
Member
I now need to expand my bug report, as things got even stranger. Once I went back to the website, refreshed the page the calls showed up again.

The calls are now all deleted, but I still have details of three of four. They are:

– July 31, 2019, 10:34 AM
– July 27, 2019, 8:49 AM
– July 26, 2019, 1:27 PM

I have not tried to delete any additional calls, but all of this took place right around 6 PM on April 13, 2020.
- This reply was modified 4 years, 7 months ago by greg_strom.
April 16, 2020 at 1:00 pm #6492

mark_marasch
Member

Greg_Sturm,

Sorry for the delay. I’ve passed this to the guys who can look at the logs to see what’s going on.

Thanks for this valuable information!

Mark W. Marasch
Ethical Developer Group

April 21, 2020 at 4:51 pm #6497
mark_marasch
Member
Greg_Strom,

Have you seen any more unusual behaviors between the site and the app? Please let us know!

Mark
- This reply was modified 4 years, 7 months ago by mark_marasch.
May 10, 2020 at 9:39 am #6618

greg_strom
Member

Sorry for the delays in getting back to you. I have not seen any more unusual behavior yet, but I will keep testing.

May 10, 2020 at 9:41 am #6621

mark_marasch
Member

Thanks, Greg. Please do keep us in the loop on anything strange you see!

Mark W. Marasch
Ethical Developer Group

May 12, 2020 at 5:48 am #6631

jackson5
Participant

Still can’t find any bugs other than the settings not working.

May 12, 2020 at 3:52 pm #6639
mark_marasch
Member
Jackson5,

Is this the issue you mentioned before about not being able to mark things as “read?”

Which version are you running (top of the Help page)? Also: Android or iPhone?

Thanks!

Mark W. Marasch
Ethical Developer Group
- This reply was modified 4 years, 6 months ago by mark_marasch.
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