No customer found

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #3690
    mikethehandytek
    Participant

    I keep getting a no customer found error.

    Am I doing something wrong?

    #3726
    sturm359
    Participant

    Likewise. It’s as though there is an as-yet-unimplemented method for entering subscription info.

    #3730
    llag53
    Member

    I am also receiving “No customer found” error.

    #3733
    benjamin_hunt
    Participant

    Same here

    #3751
    rojo
    Participant

    Same here. On the main Summon Configuration screen, Current Balance and Minutes Remaining are both stuck on “LOADING”, and a notification claims “Jolly Roger Error: No customer found. Click here for more information”. Tapping that notification launches my default browser and loads the Jolly Roger signup page. Problem persists through reboots and through adding the app as an exemption to my VPN profile.

    #3849
    mark_marasch
    Participant

    Thanks for the feedback, everybody! We are working on a fix that will try to reach the Jolly Roger server more times and wait longer for a response.

    Mark W. Marasch
    Ethical Developer Group

    #3869
    mikethehandytek
    Participant

    Just received the update. It shows ready for a moment before complaining about Error0504.

    Click here for more info. When I click here, it appears the handler does not know how to call for a browser any longer. It is asking for all sorts of apps to open the click. Amazon, Waze, Google Maps, Home Depot, Prime Video, and the T-Mobile app…

    Ideas?

    #3901
    llag53
    Member

    I received the same error. Also, keep getting texts with “key” followed by up to 15 letters and number combinations. I have no clue what to do with the key.

Viewing 8 posts - 1 through 8 (of 8 total)
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