No customer found

Tagged: error, fix, no customer

This topic has 7 replies, 6 voices, and was last updated 5 years, 5 months ago by llag53.

Viewing 8 posts - 1 through 8 (of 8 total)

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October 31, 2018 at 6:12 am #3690

mikethehandytek
Participant

I keep getting a no customer found error.

Am I doing something wrong?

November 1, 2018 at 7:14 am #3726

sturm359
Participant

Likewise. It’s as though there is an as-yet-unimplemented method for entering subscription info.

November 1, 2018 at 8:05 am #3730

llag53
Member

I am also receiving “No customer found” error.

November 1, 2018 at 8:30 am #3733

benjamin_hunt
Participant

Same here

November 1, 2018 at 6:54 pm #3751

rojo
Participant

Same here. On the main Summon Configuration screen, Current Balance and Minutes Remaining are both stuck on “LOADING”, and a notification claims “Jolly Roger Error: No customer found. Click here for more information”. Tapping that notification launches my default browser and loads the Jolly Roger signup page. Problem persists through reboots and through adding the app as an exemption to my VPN profile.

November 7, 2018 at 8:37 am #3849

mark_marasch
Member

Thanks for the feedback, everybody! We are working on a fix that will try to reach the Jolly Roger server more times and wait longer for a response.

Mark W. Marasch
Ethical Developer Group

November 7, 2018 at 1:38 pm #3869

mikethehandytek
Participant

Just received the update. It shows ready for a moment before complaining about Error0504.

Click here for more info. When I click here, it appears the handler does not know how to call for a browser any longer. It is asking for all sorts of apps to open the click. Amazon, Waze, Google Maps, Home Depot, Prime Video, and the T-Mobile app…

Ideas?

November 8, 2018 at 12:15 pm #3901

llag53
Member

I received the same error. Also, keep getting texts with “key” followed by up to 15 letters and number combinations. I have no clue what to do with the key.
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