Hello everyone! I build robots to talk to telemarketers, and I encourage you to sign up so we can automate the battle against unsolicited telemarketing.
Have you ever donated money over the phone? Maybe it’s a charity you really want to support, or maybe the telemarketer told you some heart-wrenching story and you couldn’t help but donate. Good for you. But then they call back. Sometimes really soon. And you say “no, I just gave”, then “no, not right now”, then “no stop calling me”, then “put me on your do-not-call list!” but they just keep calling. Their machines do it – and the telemarketers don’t care. Even if it exists, do you think they click the “remove this person” button when the call is over? Nope. And unfortunately for you, non-profits are exempt from the do-not-call regulation! There are some exceptions, but they don’t care.
I have nothing against the charity or the telemarketer. But I do NOT think it’s okay to call people over-and-over-and-over to get more money. And if you do actually donate, you’ll likely get a follow-up call since you’re known to be generous.
So this call is one of those typical charities. I don’t know who wrote her script though – she uses some odd phrases in this call. And she says the same odd things several times so it’s obvious someone wrote it in her script. It also demonstrates just how brainwashed these telemarketers are. Her job is to get through a script. It’s kind of funny to hear her try to get through the script with all the craziness with Salty Sally.
I have to be careful with my comments. I am not a mean person, but this business practice really offends me and I’m more than happy to provide bots so suck up as much time as possible. Hopefully you agree.
Please enjoy this call! And please sign up so you can send your telemarketers to these bots!
As someone who supports a variety of charities and political causes, I’m not the least bit surprised. When a group (charity or political) learns you’re generous they seem to do a couple of things:
1) Contact you regularly, even if you’ve stopped giving years ago. Often trying to pull at your heart strings (help these poor people by giving us money) or by trying to make you angry (the other political party is trying to hurt people).
2) Pass your contact information to other like minded groups.
Fortunately, I’ve never given these groups my phone number. So the result is just lots of junk mail and one email account abandoned due to the tide of spam.
Thanks for the comment Stephen. When I saw the first sentence I was afraid you were going to yell at me! I have nothing against fundraising or charities, and I certainly have no personal animosity towards this call center agent. I just hate this business practice. And it’s so easy now to send a script and a bunch of telephone numbers offshore and have them harvest donations. And the telephone consumer suffers. Glad to hear your telephone is spam-free!
Sorry, Captain! Didn’t mean to scare you. I’m completely on board with your efforts to end telephone harassment! Just because they are legitimate charities doesn’t mean they always behave respectfully.
I worked once for a grassroots political campaign, making phone calls to encourage voters to turn out for our candidate. We didn’t have a sophisticated system – someone’s office with multiple ground lines and a simple computer system (it might have even been printed off… I’m pretty sure I was hand dialing numbers). Most people I spoke with were respectful, but one guy was genuinely annoyed, because I was the third person from the same campaign to call him! He asked not to be called again, which I readily agreed to.
I made a note and handed it over to the people in charge of the campaign. They shrugged and said, “We are too small of a campaign to do that”. Really? It was a spreadsheet or a simple database… a few minutes and the guy’s phone number is out of the system.
Needless to say, I’ll never man another phone bank. There are other ways I can support the candidates I’d like to see elected. I take Jesus’ command to “treat others how you want to be treated” seriously (Stephen’s paraphrase).
Thanks for your efforts to rid the world of this rude (or often worse) telephone practice!