by Roger | Jan 12, 2016 | Blog, JollyRogerTelephone
The two most common telemarketing scams I get are solar energy companies and this – air duct cleaning. I have several of these, but this agent was pretty cool about such an odd interaction. As you can tell from the looong cut-through time, these guys...
by Roger | Jan 11, 2016 | Blog, JollyRogerTelephone
Imagine you are an outbound call center agent (ugh) and you’ve been trying to pitch a solar evaluation to someone for four and a half minutes. But you don’t know if the “person” you are pitching to is real or not. Worse than that, your...
by Roger | Jan 9, 2016 | Blog, JollyRogerTelephone
This is an interesting call from “professional voice talent”. This was my first experience with tiered agents. The first agent is probably calling from a noisy environment maybe overseas with a really thick accent. They use these little sound clips...
by Roger | Jan 9, 2016 | Blog, JollyRogerTelephone
This is the same company in my Part 1 – sort of a robot-vs-soundboard where my robot did a great job. In this call, there is an interesting twist at the end. It’s fairly short and I won’t spoil it here. I learned a bit more about the dark world of...
by Roger | Jan 8, 2016 | Blog, JollyRogerTelephone
I get calls from these guys all the time. There is no way to get them to stop calling. So I just try to keep them on the phone. I do not like embarrassing anyone or making anyone uncomfortable. There’s probably much more opportunity to mess around with these...
by Roger | Jan 7, 2016 | Blog, JollyRogerTelephone
This does not happen very often. This caller eventually figures out he is talking to a robot. Sometimes my robot will malfunction and sometimes background noise will cause it to act funny, but it did okay this time. It kept this agent engaged for about seven minutes...
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