This is a classic “your computer’s firewall security has been disabled” scam where they try to get you to “manage yourself in the front of your computer” and download some malware.
Please back my Kickstarter so we can put an end to these scams. Do it for your parents and grandparents! It’ll save you the hassle of trying to clean this junk off their computers!
Thank you to one of my new friends for sending my robot this call. I’m getting way too many calls to go through them all, so if you send a good one to my robot please let me know via email, Facebook, or this blog.
This guy is using an autodialer to call hundreds of people. Maybe thousands. Think about an autodialer that is calling two or three channels at once until it finds a victim. Well, he made his way into my bot, which took him out of rotation for over five minutes. If we can deploy more bots to trap these scammers, we can break their business model and end this misery for everyone.
Please send your telemarketer calls to my robot! Click here for instructions! I’d love to collect more of these “Windows Support” calls.
“hey honey, is there any coffee left?”
Do you add that?
No, that was in the original version 1.0 of the robot. No matter how many times I try to record new stuff, I just cannot nail it like that first version.
If you are able to turn this into an app for smart phones I feel it could make you a lot of money. At that point maybe even be able to hire a voice actor that can read a script to change things up.
You are my hero of high phone seas.
This is hilarious.
But just an f.y.i. that there is a legitimate virus called csrss.exe. See details below.
If you notice that your Windows PC seems sluggish or you see numerous runaway processes, you could be infected with the CSRSS virus, officially called W32/Nettsky.ab@MMt. What makes this virus deceptive is that csrss.exe is a legitimate file in the Windows operating system. The virus file overwrites this legitimate file, substituting an infected version.
Agreed. It’s probably a very effective scam because quick research on the Internet shows a virus with this name. I asked Bill Gates to rename that exe in the next version of Windows, but he said he doesn’t work in that department anymore.
And yes I realize this caller was a scammer, but in the interest of truth & knowledge, your video states unequivocal that csrss.exe is a legitimate file and not a virus, without noting that there is a virus version of this file. People may see your video, actually get this virus at some point, be told by a legitimate technician that they do have a virus called csrss.exe, but not believe that legitimate technician because of the lack of complete info in your video.
Wow, that’s a lot of pressure on me. I’ll put a note in the video.
[time passes…]
Okay, I annotated the video. Thanks for the tip.
I ask them whether they enjoyed last night’s Cricket, and what they think about Dhoni…
Right now, I’m getting more pre-recorded messages when I answer on my cell. Do you have anything for automated pre-recordings…..No live person at the other end?
Many times you can press 1 to get to a live agent. My robot tries to do that. But if it just announces a web site or something then there’s nothing we can do 🙁
I once spent 45 minutes on the phone with PC solutions. I quickly googled each step they were telling me to accomplish so I could say what I was seeing on my screen. We went through the whole process of them trying to get me to install some software and they asked what do you see now? I said it needs administrator password this is a work computer. I then did the exact same thing with my “laptop” only to reveal to them it was a company laptop and needed admin privileges again. The guy got totally upset and I finally said Okay I have my personal computer here and we went through the whole process again and at the end I told him I was working on an apple computer. Dude actually yelled at me. I wasted 45 minutes of his time.
That’s funny.